Job Code: E10001308 Job Length: (6 month(s) 2 week(s)). Not to exceed 18 months.
Location: Pittsburgh, PA Job Title: Software Test/Support Engineer
Required Skills:
Engineering Background with 5+ year’s technical role within Java (preferred) or C++ environment. Understanding of object-oriented programming, familiarity with testing methodology and processes. Ability to learn on a fly and feel comfortable in a fast-paced rapid-development environment. A basic understanding of some of the following areas, with advanced understanding and a minimum of one year’s experience in at least two areas: 1) Manual Testing (White/Gray Box) 2) GUI Testing for performance and memory usage 3) basic scripting(Perl, Windows Batch Scripting, Unix shell scripting) 4) Bug tracking and metrics (Rational clearQuest/Bugzilla preferred)5) Java programming and tuning 6) Configuration Management and version control 7) Test automation software (e.g. WinRunner, LoadRunner, Silk, TestDirector) 8) Coverage and leak testing (OptimizeIt preferred) 9) Build and Release systems (Ant preferred). Excellent written and verbal communication and presentation skills are required. Ability to work well with a wide variety of people with varying technical skill sets and business knowledge is required. Demonstrates initiative, applies personal talent to practical solutions. Regular contact with senior levels of internal work groups within a project and across a single engineering dept. Travel to customers/suppliers may be required. Participates well in team projects and interacts well with others to produce positive group results. Must be able to travel 20% of the time. Must be capable of working in the U.S.
These skills are a PLUS:
Full Description:
We are looking for experienced engineer who can do testing and technical support on mission-critical applications. Candidate will participate in development, planning, documentation, execution of test strategies and supporting production applications. Passion for technology, customer service, excellent problem solving and troubleshooting skills are required. Keeps abreast of technology trends. Identifies technical interests and aligns training plans with interests. Takes initiative in proposing ideas, soliciting input, and optimizing solutions. Act as a customer liaison to ensure questions are responded to and needs are met. Ability to translate support experiences into development requirements and/or standard operating procedures.Analyze customer requirements and assist in documentation of business requirements that define how the system will be deployed. Attend customer meetings, document customer requests and all responses to those requests. Develop and Conduct customer specific training sessions as needed.
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